Transportation providers have utilized two-way radios since the early days of business radio communications. Before the advent of cellular phones, there were no practical alternatives for reliable, real-time communication. Because transportation companies are inherently mobile—constantly moving people or goods—they require an effective means to stay in contact with their vehicles at all times.
Many small transportation operators rely on cellular phones to communicate with their vehicles. While this method is generally adequate for managing a small fleet of up to five vehicles, significant challenges emerge as the fleet size increases. The complications associated with cellular phone dispatch multiply rapidly, eventually rendering the system inefficient and overwhelming for office staff. At this point, switching to a two-way radio system becomes essential. Moreover, in some sectors of the transportation industry, cellular communication may be prohibited or impractical due to factors such as challenging terrain, insufficient network coverage, or network unavailability during emergencies. These limitations further underscore the necessity of adopting more robust communication solutions as fleet operations expand.
Using a cellular phone is not a good solution to the issues presented by the transportation industry because of the following:
Two-way radios empower company management by restoring direct control over business operations. Transportation providers often encounter significant challenges in managing dissatisfied customers. With two-way radios, assistance can be dispatched to customers promptly, while simultaneously providing them with real-time updates regarding personnel or package arrival. This immediate communication helps defuse tense situations and maintain order, even under difficult circumstances. Transportation staff have identified several persistent issues that our Diga-Talk Network radios effectively resolve, including:
Two-way radios offer substantial advantages to transportation operators beyond simply addressing customer concerns. By enabling effective communication, radios enhance operational efficiency, leading to reduced operating costs and increased profitability. According to a government study conducted several years ago, three vehicles equipped with radios can accomplish the same amount of work as four vehicles without radios. This translates to a 25% reduction in costs and a 33% boost in efficiency.
Our Digi-Talk network is the premier choice for dependable wide-area communications throughout Southern California. With more sites, more frequencies, and greater coverage than any other provider, we ensure seamless connectivity wherever you need it. For example, office managers can conveniently take their radios home to maintain communication with field personnel—something that is simple and effective with Digi-Talk, but often challenging or even impossible with competing vendors.
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Try our Diga-Talk radios with the following great features:
Remember the 3 rules of making money in real estate, Location, Location and Location. The 3 Cs of radio communications are Coverage, Coverage and more Coverage. Our customers demand coverage. Every transportation provider has their own need for coverage which is never exactly the same as another provider. By providing more coverage in Southern California than any other radio company, we can provide solutions when the others can’t do it. By using the Diga-Talk Network, we can provide our operation with the coverage you need and the coverage for your key personnel to use at home. Read more…
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